Close the loop by default.
Feedback matters when the person who gave it sees it land. Every post opens a threaded conversation you join as an equal voice, not an entry that vanishes into a queue. When you ship, the people who asked are notified automatically and the changelog writes itself. Feedback that visibly lands is feedback people keep giving.
One box, zero friction.
Frictionless capture wins: a box this easy pulls far more signal than a request form behind a login. No account, no required fields, no type picker. Ideas, bugs, confusion, and praise all land in the same place, and you triage. Identity is offered, never demanded: one-tap Google, an optional email for people who want to hear back, or nothing at all.
One public page per product.
Board, Roadmap, and Changelog: three views over one dataset, at a single URL. The page wears your brand, not ours, white-label by default with no watermark. Everything is realtime, so a new status or reply shows up live on every open tab. A one-line embed drops the capture box into your own app.
Triage fast, reply in place.
The maker app opens on everything said this week, newest first. Triage the way you think: swipe on your phone, or fly the keyboard with S for status, R to reply, M to merge duplicates. You reply inside the thread as an equal voice, never rewriting anyone's words. Clearing a week takes five minutes and feels like inbox-zero. When something ships, one prompt: “4 people asked for this. Notify them?”
Hand triage to your agent.
Convo speaks MCP. Point Claude, ChatGPT, or any MCP client at mcp.convo.randomfact.com, and your own agent reads the feed, merges duplicates, summarizes the week, and drafts the changelog. The AI features other tools meter, here as your own assistant at zero marginal cost. Connect buttons live in workspace settings, and a small public scope lets your users' assistants file feedback at the moment of friction.
Everything, written down.
- Getting startedFrom nothing to a live page: sign in, name a workspace, add a product, share the link.
- The public pageWhat your users see and what they can do there — post without an account, add a +1, reply in the thread, watch the roadmap move.
- Triage the feedClearing a week in five minutes: the keys, the swipes, merging duplicates, and replying inside the thread.
- Ship, notify, changelogThe moment the product exists for: set an item to shipped and the changelog entry writes itself, then Convo offers to tell everyone who asked.
- Build your own capture UISkip the script tag and post to the capture endpoint from your own component, with samples in curl, JavaScript and React.
- Connect your AI assistantPoint Claude or ChatGPT at the hosted MCP server and let your own agent triage, summarize and draft against your feedback.
Start the conversation.
Create a workspace, add a product, and share its page. Anyone can post without an account, and every post opens a thread you can answer in place.
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